Before signing the cargo report, check that your product is in its packaging and whether there is any damage or problem. If there is damage or deficiency for any reason, if there is an opening in the tape of the packaging, return the order package to the cargo officer without signing any documents related to the delivery. If you fulfil this obligation, your new products will be sent to you immediately. In case of receipt of products whose packaging is damaged or whose contents are allegedly missing, we are not responsible for the damage or lack of products inside. In this case, Tarrzzcom Tekstil Tasarım San. ve Tic. Ltd. Şti. / Dr. Ziya Kaya Mah. Şehit Toygun Aydemir Sk. No:17 Interior Door No:3 Gemlik/Bursa in writing to our address or to our Whatsapp Customer Support line at 0506 269 87 18 in writing or verbally, together with the order number.
For all your questions about your orders and to get information about the products, you can contact us from anywhere in Turkey via our Whatsapp Customer Support line at 0506 269 87 18 or request support by filling out our contact form.